Q: My cutlery is becoming brown/rusty

Cast iron pots and pans can start to rust where they’re cleaned in a dishwasher.This can result in the rust spreading onto other items such as your cutlery or the tub of your dishwasher. We recommend you avoid washing cast iron pots and pans in your dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 1

My Hotpoint slimline dishwasher will not fill

Accepted Answer

If your Hotpoint slimline dishwasher will not fill then please ensure that your water taps at the back of the Hotpoint slimline dishwasher are fully turned on and that the pipes are not kinked or squashed.In order for a Hotpoint slimline dishwasher to fill it must first drain. See &ldquo;my Hotpoint slimline dishwasher will not empty&rdquo; below for advice on drainage plumbing.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 2

My Hotpoint slimline dishwasher will not empty

Accepted Answer

We recommend that you ensure that the waste hose has been correctly installed. If your Hotpoint slimline dishwasher empties into an under sink waste system please ensure that the blanked end of the waste spigot has been removed. Ensure the filter in the base of the dishwasher is clean and free from any blockages.Check that the waste hose has not become trapped or kinked as this could also result in a failure to empty the waste water out of your Hotpoint slimline dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 3

My cutlery is becoming brown/rusty

Accepted Answer

Cast iron pots and pans can start to rust where they&rsquo;re cleaned in a dishwasher.This can result in the rust spreading onto other items such as your cutlery or the tub of your dishwasher. We recommend you avoid washing cast iron pots and pans in your dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 4

Cloudy/White marks are being left on my dishes/glassware

Accepted Answer

If you are finding at the end of a wash cycle that your dishes and glasses are appearing cloudy then this could be a possible calcium deposit. We also recommend use of our Dishwasher Salt, which improves washing performance and protects your dishwasher. Unique table form is easier to dose than ordinary dishwasher powder.For more information on these products &ndash; click here or call our Hotpoint spare parts department on 0344 822 4224.

Question 5

Water drain failure/ timeout

Accepted Answer

Issue: The LED 1 + LED 2 lights flashing on your dishwasher. Please click here to review the error code cause and check. Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 6

Heating element fault

Accepted Answer

Issue: The LED 4 and/or LED 2 + LED 4 lights flashing on your dishwasher. Please click here to review the error code cause and check. Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 7

Anti-flooding overflow

Accepted Answer

Issue: The LED1 light flashing on your dishwasher. Please click here to review the error code cause and check. Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 8

Main board & Display communication error

Accepted Answer

Issue: The LED 1 + LED 3 + LED 4 lights flashing on your dishwasher. Please click here to review the error code cause and check.  Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 9

Our Engineers

Accepted Answer

With over 1000 engineers across the UK, you can be rest assured we will have an engineer local to you. Our engineers are all highly trained to the best possible standard in our very own school of excellence, they are equipped with all the right tools to help ensure that when it comes to fixing your slimline dishwasher, we will do everything possible to fix it first time.

Question 10

Book a repair

Accepted Answer

Booking a repair appointment with us is easy, rather than calling us why not fill out our online form, where you can get an instant quote and let us do the rest. Click here for more information.

Question 11

About us

Accepted Answer

Whether your appliance is inside or outside of its guarantee period, we can fix it. With no hidden repair fees. So whether you have a slimline dishwasher, cooking appliance such as an oven or a washing machine or any refrigeration product that is either a Hotpoint, Creda, Ariston. Indesit or Whirlpool we can help.