Question 1

LEDs flashing on control panel

Accepted Answer

In most cases these are warning indications. Refer to your manuals for specific instructions. If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 2

My lights are not working

Accepted Answer

Please check the lamp for failure and also ensure the lamp switch is on. This could also be issues with the lamp assembly, choke or PCB controlling lights, in these cases please call Hotpoint customer service on 0344 822 4224.

Question 3

My cooker hood does not operate

Accepted Answer

Please follow the below checklist to rectify the issue:Check electrical connection switched on Check fuse has not blown Ensure the speed switch is selecting a speed Ensure door is open on integrated models. If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 4

Poor extraction or airflow

Accepted Answer

If you get poor airflow or extraction from your cooker hood it is likely to be an issue with the vent hose or a simple case of the filters being blocked, please check all the items below:For extraction mode check vent hose or adaptor is not kinked or blocked For recirculation mode ensure carbon filters do not need replacement For both extraction and recirculation modes check grease filters are clean Check ducting change over lever in correct position Ensure there is sufficient room ventilation Ensure correct speed selected.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 5

Book a repair

Accepted Answer

Before calling us for a hood repair, why not take a look out our repair page where you cant get an instant quote for your hood repair in just a few simple steps. Click here for more information.

Question 6

About us

Accepted Answer

We are the home appliance repair market leaders, for example, we repair tumble dryers and cookers (electric and gas), washing machines, fridges, freezers and dishwashers. We repair all of our very own brands which include Whirlpool, Indesit, Cannon by Hotpoint, Ariston and Creda. We also give you the option of a repair whether it's in and out of the guarantee period.

Question 7

Our Engineers

Accepted Answer

We have a large team of more than 1000 service engineers, all of which have been fully trained in our school of excellence, with the benefit of them all being based locally to you in the UK. This means that we are able to provide you with extremely reliable and fast hood repair service All of our engineers are equipped with all the right tools needed, which means we will do everything we possibly can to get your hood back up and running in no time at all.