Skip to main content

Our Terms

Terms of use

Terms and conditions of supply

This page tells you information about the legal terms and conditions (Terms) on which we (i) sell any of the finished products, which consist of major domestic appliances (MDAs) and small domestic appliances (SDAs), spare parts, cleaning products and accessories (Spare Parts) (collectively known as Products), and (ii) provide any of the services which may include delivery or delivery and installation or repairs (Services) listed on this website (the Site) to you.

These Terms will apply to any contract between us for the sale of Products or Products and Services or for the provision of Services (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products or Products and Services and Services.

We amend these Terms from time to time. Every time you wish to order Products or Products and Services or Services, please check these Terms to ensure you understand the terms which will apply at that time.

1. Information about us

1.1 We are Whirlpool UK Appliances Limited, a company registered in England and Wales under company number 106725 and have our registered office at Morley Way, Peterborough, PE2 9JB. Our main trading address is Morley Way, Peterborough, PE2 9JB. Our VAT number is GB 513936740.

1.2 To contact us, please see our contact us page.

2. Our products

2.1 The images of the Products on the Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

2.2 All Products shown on the Site are subject to availability. Wherever possible, we list availability information for Products on the Site.

2.3 We will inform you by e-mail within 28 days if the Product you have ordered is not available and we will not process your order if made.

×

Book a repair

Close

Which warranty plan are you on?

Tell us so we can make sure you get through to the right people

1 year free manufacturing warranty

Other extended warranty provider

My machine is
out of
warranty

I am not sure which plan I am on

Back

Book a repair

×

1 Year Manufacturing warranty

Your machine is still under warranty from Hotpoint.

Call us today to arrange a suitable day and time to repair your appliance.

Need more help?

03448 224 224

Call centre is available between

8:30am - 8pm Monday to Friday

8:30am - 5:30pm Saturday

9:30am - 3:30pm Sunday

Back

Book a repair

×

Other extended warranty providers

If you have another plan type, please refer to your plan provider to book in a repair

Back

Book a repair

×

My machine is out of warranty

Your machine is out of warranty from Hotpoint

Call us today, and talk to one of our friendly advisers, who can
talk through the best options for you.

Need more help?

03448 224 224

Call centre is available between

8:30am - 8pm Monday to Friday

8:30am - 5:30pm Saturday

9:30am - 3:30pm Sunday