Question 1

There is a fan running and I am not using the integrated microwaves

Accepted Answer

Most of our modern Hotpoint appliances are fitted with a cooling fan to prevent the controls getting too hot. The fan can run for up to 30 minutes after the oven has been switched off for safety reasons. During this period the fan may switch off and on, this is perfectly normal.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 2

Poor cooking results?

Accepted Answer

Customers changing from a conventional oven to a modern fan assisted oven may find that they need to reduce cooking temperatures by approximately 25 degrees centigrade and cooking times by approximately 10 minutes every hour.We recommend you centralise your food and always place food upon a shelf, not directly onto the oven base itself, to enable the heat to be circulated around the entire surface of the cooking vessel.This is particularly important in a top oven as the grill elements are used in conjunction with top oven cooking apparatus to deliver heat from above and below the food.Pans with high sides may affect the cooking performance due to airflow.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 3

Book a repair

Accepted Answer

If you need to book an appointment today then look no further, its super simple. Instead of calling us, why not fill out our simple online form in just a few steps? We will give you an instant quote, and after that, let us do the rest! Click here for more information.

Question 4

About us

Accepted Answer

Whether your appliance is in or out of its guarantee period, we can help and fix it for you! We give you peace of mind with no hidden repair fees! We repair our own brands, which include the following: Whirlpool, Indesit, Cannon by Hotpoint and Creda! We are the leaders in the market for home appliance goods and we also repair other appliance types such as, washing machines, dryers and washer dryers, cooking appliances (hobs, cookers and hoods) or any refrigeration products that we manufacture!

Question 5

Our Engineers

Accepted Answer

With over 1000 engineers, all based around the UK, so the added bonus of being local to you, you can be assured that wait periods for your visit will be minimal. Our service engineers are fully trained to a high standard in our very own training school of excellence, we ensure that their vans are well loaded with all the correct tools to ensure that when it comes to repairing your integrated microwave, they will do everything they possibly can to fix it for you on the first attempt.