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Fridge Freezer Product Notice

Last updated: June 2017

We have been made aware of an incident involving a Hotpoint branded Fridge Freezer, manufactured between March 2006 and July 2009, model numbers FF175BP (white) and FF175BG (graphite).

To confirm if you own one of these appliances, please check your model and serial number, usually located on a sticker behind the salad container, Or look for the model data label below on your appliance.


  • FF175BP (White)
  • FF175BG (Graphite)

What to do next

If you are the owner of one of these Fridge Freezers, please complete the form and we will update you when further information is available. Alternatively, use our Live Chat system or call our customer service department on our freephone hotline: 0800 316 3826

Opening hours:

Monday - Friday: 8.00am - 6.30pm.

Sat: 8.30am - 5.30pm.

Sunday: 9.30am - 3.30pm.

How to find your model number

Please complete the form to be updated with further information.

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