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Fridge Repair

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Popular troubleshooting fridge issues

My Hotpoint appliance is noisy

A noisy appliance isn’t uncommon, especially on a new appliance.

A sharp cracking sound from within your appliance can usually be attributed to the build up of frost on your internal fridge components.

Causes of noise:

• The pump/compressor motor – Normal

• Pipe work vibrating against the wall – Check the position

• Gas circulating inside pipes – Normal

• Cracking sounds – Defrosting Air Movement – Normal

If you need further assistance please call Hotpoint customer service on 0344 822 4224

Can I stack my Hotpoint fridge and freezer on top of each other?

You must not stack your Hotpoint refrigeration appliances directly on top of each other as the cabinets of the appliances are not suitable for this purpose.

In order to be able to stack appliances you will need to purchase a product that is designed and built with this type of floor space saving feature such as an Hotpoint fridge freezer.

If you need further assistance please call Hotpoint customer service on 0344 822 4224

Can I reverse the doors on my Hotpoint freestanding appliance?

You will find door reversal instructions for each appliance including diagrams inside the user manual that came with your appliance. Call us to book a door reversal with one of our skilled engineers on 0344 822 4224 - A charge will be applied.

If you do not have your instruction booklet you can find a replacement user manual manuals.

If you need further assistance please call Hotpoint customer service on 0344 822 4224

 

 

 

Limescale

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Dishwasher Salt

Fridge Cleaner

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What does the holiday button do on my Hotpoint appliance appliance?

The holiday button that is fitted to certain models is to be used after you have emptied the appliance and intend to be away from the house for a number of days or weeks.

During this period of absence your appliance will run on the bare minimum of temperatures within the freezer compartment and disconnect the cooling apparatus within your fridge.

Using the assumption that as you are away from your appliance and that the doors will be kept shut, the energy consumption will be much lower.

Do not press the holiday button unless the fridge compartment of your Hotpoint appliance is empty as selecting this option whilst the fridge is full will result in food loss.

If you need further assistance please call Hotpoint customer service on 0344 822 4224

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Common error codes for fridge

E3 — Defrost sensor fault

Issue: The compartment temperature in my fridge is incorrect.

Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0344 822 4224

E7 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E8 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

EE — Ice maker circuit fault (if fitted)

Issue: The ice maker in my appliance is not working correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

Keep your Fridges in tip top condition

Shop by parts to maintain a healthy appliance or keep it looking showroom quality with our Hotpoint care products.

Model Numbers listed below

Laundry

Dishwasher

Cooling

Cooking

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