Q: My cutlery is becoming brown/rusty

Cast iron pots and pans can start to rust where they’re cleaned in a dishwasher.This can result in the rust spreading onto other items such as your cutlery or the tub of your dishwasher. We recommend you avoid washing cast iron pots and pans in your dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 1

My Hotpoint dishwasher will not fill

Accepted Answer

If your Hotpoint dishwasher will not fill then please ensure that your water taps at the back of the Hotpoint dishwasher are fully turned on and that the pipes are not kinked or squashed.In order for a Hotpoint dishwasher to fill it must first drain. See &ldquo;my Hotpoint dishwasher will not empty&rdquo; below for advice on drainage plumbing.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 2

There is no electrical power to my Hotpoint dishwasher

Accepted Answer

Check that the socket your Hotpoint dishwasher is connected to is live by plugging in and testing another piece of equipment such as a radio.Your dishwasher comes fitted with a 13 amp plug and lead, please ensure that the correct rating of fuse is being used. If you are using an extension lead you might want to try testing your machine with a different one.Always ensure that the on/off or start switch is in the correct position.For further advice we recommend checking your user manual &ndash; you can also download your user manual here.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 3

My Hotpoint dishwasher will not empty

Accepted Answer

We recommend that you ensure that the waste hose has been correctly installed. If your Hotpoint dishwasher empties into an under sink waste system please ensure that the blanked end of the waste spigot has been removed. Ensure the filter in the base of the dishwasher is clean and free from any blockages.Check that the waste hose has not become trapped or kinked as this could also result in a failure to empty the waste water out of your Hotpoint dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 4

There is a smell coming from my Hotpoint dishwasher

Accepted Answer

We recommend running your empty dishwasher on a hot setting using our Limescale which will hygienically clean your appliance and prevent the smell reoccurring. Please do this once a month to maintain.For more information on the Limescale and Detergent Remover &ndash; click Limescale and Detergent Remover or call our Hotpoint spare parts department on 0344 822 4224.

Question 5

My cutlery is becoming brown/rusty

Accepted Answer

Cast iron pots and pans can start to rust where they&rsquo;re cleaned in a dishwasher.This can result in the rust spreading onto other items such as your cutlery or the tub of your dishwasher. We recommend you avoid washing cast iron pots and pans in your dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 6

Cloudy/White marks are being left on my dishes/glassware

Accepted Answer

If you are finding at the end of a wash cycle that your dishes and glasses are appearing cloudy then this could be a possible calcium deposit. We also recommend use of our Dishwasher Salt, which improves washing performance and protects your dishwasher. Unique table form is easier to dose than ordinary dishwasher powder.For more information regarding our accessories and care products click here or call our Hotpoint spare parts department on 0344 822 4224.