Hotpoint Service - Cookers, Ovens & Hobs Index

On this page we have listed some questions that our customers commonly ask about the performance of their Hotpoint, Creda or Ariston Cookers, Ovens or Hobs (including the very latest induction hobs)

Please take a few moments to access the wide variety of non-technical hints and tips provided as these should enable you to achieve the optimum performance from your appliance. All questions and the suggested solutions are of a non-technical nature and should not require the assistance or visit of a service engineer. However, if our advice and suggestions fail to resolve the problem you are experiencing then you can book a  fixed price repair or call us on 08448 224 224

• The hotplates are switching on and off
  
• Poor cooking results?
  
• My new appliance smells and smokes is this normal?
  
• What are the installation requirements for my electric cooker?
  
• My solid hotplates are staying warm long after the cooking has finished
• There is a fan running and I am not using the ovens
  
• My oven will not work
  
• The rings on my gas cooker will not ignite
  
• There is excessive moisture in my gas oven
  
• Which pans are suitable for use on my ceramic hob?
• The Hotplate is not illuminating fully
  
  

• General Information on Induction Hobs
  
• How do I perform a cooking routine?
  
• How do I set the hob for timed cooking?
  
• What heat setting should I put the hob on?
  
• What utensils or pans can I use with my induction hob?
• The hotplate is not glowing on my induction hob
• There is a 'H' symbol showing on my hob
  
• How do I lock the hobs controls?
  
• The controls will not set or respond