On this page we have listed some questions that our customers commonly ask about the performance of their Hotpoint dryer.

All questions and the suggested solutions are non-technical so hopefully you won’t need a visit from a service engineer.  Of course, we are always on hand to help though, and don’t forget, you can download your user manual on our site as well.

Alternatively phone us on 03440 903 444.


Performance and Temperature Related Issues

My Hotpoint tumble dryer is dead

My Hotpoint tumble dryer doesn’t seem to be as effective as it used to

The ECO sense drying feature will not function

Appearance Related Issues

Can I stack my Hotpoint tumble dryer onto my washing machine?

Where should I locate my Hotpoint tumble dryer?

Filters, Condensers and Water Containers

How do I clean the condenser?

To clean the condenser on your Hotpoint dryer (where fitted) you need to remove it from the body of the appliance by pulling it gently towards you. Make a mental note of its position then run the condenser body under a cold tap to remove any fluff build up. Refit the condenser then carry on using your appliance as normal.



Filtre-Tank-Tum-Dry Filtre-2-of-Tumble-Dryer


PLEASE READ: In the interest of consumer safety, any adjustments, alterations or spare parts should only be made or fitted by a suitably qualified and competent person with the machine disconnected from the mains supply.

Control and Dial Related Issues

Dial not rotating

My Hotpoint tumble dryer keeps tumbling after the programme has finished