Q: My cutlery is becoming brown/rusty

Cast iron pots and pans can start to rust where they’re cleaned in a dishwasher.This can result in the rust spreading onto other items such as your cutlery or the tub of your dishwasher. We recommend you avoid washing cast iron pots and pans in your dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 1

My Hotpoint dishwasher will not fill

Accepted Answer

If your Hotpoint dishwasher will not fill then please ensure that your water taps at the back of the Hotpoint dishwasher are fully turned on and that the pipes are not kinked or squashed.In order for a Hotpoint dishwasher to fill it must first drain. See &ldquo;my Hotpoint dishwasher will not empty&rdquo; below for advice on drainage plumbing.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 2

My Hotpoint dishwasher will not empty

Accepted Answer

We recommend that you ensure that the waste hose has been correctly installed. If your Hotpoint dishwasher empties into an under sink waste system please ensure that the blanked end of the waste spigot has been removed. Ensure the filter in the base of the dishwasher is clean and free from any blockages.Check that the waste hose has not become trapped or kinked as this could also result in a failure to empty the waste water out of your Hotpoint dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 3

My cutlery is becoming brown/rusty

Accepted Answer

Cast iron pots and pans can start to rust where they&rsquo;re cleaned in a dishwasher.This can result in the rust spreading onto other items such as your cutlery or the tub of your dishwasher. We recommend you avoid washing cast iron pots and pans in your dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 4

Cloudy/White marks are being left on my dishes/glassware

Accepted Answer

If you are finding at the end of a wash cycle that your dishes and glasses are appearing cloudy then this could be a possible calcium deposit. We also recommend use of our Dishwasher Salt, which improves washing performance and protects your dishwasher. Unique table form is easier to dose than ordinary dishwasher powder.For more information on these products &ndash; click here or call our Hotpoint spare parts department on 0344 822 4224.

Question 5

Heating element fault

Accepted Answer

Issue: The LED4 and/or LED2 + LED4 lights flashing on your dishwasher. Please click here to review the error code cause and check. Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 6

Anti-flooding overflow

Accepted Answer

Issue: The LED1 light flashing on your dishwasher. Please click here to review the error code cause and check. Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 7

Main board & Display communication error

Accepted Answer

Issue: The LED1 + LED3 + LED4 lights flashing on your dishwasher. Please click here to review the error code cause and check.  Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 8

Water drain failure/ timeout

Accepted Answer

Issue: The LED1 + LED2 lights flashing on your dishwasher. Please click here to review the error code cause and check. Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 9

About us

Accepted Answer

Being the leaders in the market for all large home domestic appliances, Hotpoint repairs all of our own brands which include Indesit, Whirlpool Ariston and Cannon by Hotpoint, we repair the following products: washing machines, fridges and freezers, electric and gas ovens and dishwashers. You can book a repair with us regardless of the age of the appliance, whether the product is within its guarantee period or out of it!

Question 10

Book a repair

Accepted Answer

If you do need a repair, and you are out of your warranty period, why not visit our dedicated online page, where you can get an instant quote for your dishwasher repair in just a couple of simple steps. Click here for more information.

Question 11

Our Engineers

Accepted Answer

We have a team of over 1000 fully trained engineers, who are all based in the UK (so local to you) This means we can provide you with a fast and extremely reliable dishwasher repair service. Our engineers are all equipped with the right tools needed to be able to carry out your repair, to help get your dishwasher back to working order in no time at all.