Question 1

How do I clean my fluff filter?

Accepted Answer

To clean your Hotpoint dryer filter simply open the door of your appliance and look for the fluff filter (located in the bottom of your door opening).Pull out the filter and clean the fluff build up. If there is a large quantity of fluff you may use a vacuum cleaner to remove this.We recommend you clean this filter out each time you use your dryer to ensure your machine works efficiently.For further advice we recommend checking your user manual &ndash; you can also download your user manuals.If you need further assistance please call Hotpoint customer service on 0330 173 0037

Question 2

My washing machine is noisy and unstable

Accepted Answer

If your Hotpoint washing machines appears noisy or unstable when using it for the first time it&rsquo;s possible the installation has not been completed properly.Please ensure the protective brackets or bolts (used for transportation) have all been removed before using your washing machines. You can keep them should you wish to transport your appliance again in the future.Full instructions on how to do this can usually be found on the first few pages of your user handbook &ndash; user manuals are also available to download manualsIf you need further assistance please call Hotpoint customer service on 0330 162 5345

Question 3

Cloudy/White marks are being left on my dishes/glassware

Accepted Answer

If you are finding at the end of a wash cycle that your dishes and glasses are appearing cloudy then this could be a possible calcium deposit. We also recommend use of our Dishwasher Salt, which improves washing performance and protects your dishwasher. Unique table form is easier to dose than ordinary dishwasher powder.For more information on these products &ndash; click here or call our Hotpoint spare parts department on 0344 822 4224

Question 4

Can I reverse the doors on my Hotpoint freestanding appliance?

Accepted Answer

You will find door reversal instructions for each appliance including diagrams inside the user manual that came with your appliance. Call us to book a door reversal with one of our skilled engineers on 0344 822 4224 &ndash; A charge will be applied.If you do not have your instruction booklet you can find a replacement user manual manuals.If you need further assistance please call Hotpoint customer service on 0344 822 4224LimescaleDishwasher SaltFridge CleanerShop Spare Parts