‘How to’ videos for your fridge

Use our ‘How to’ videos to help prevent an unnecessary breakdown of your fridge.


An introduction to our collection of Hotpoint ‘How to’ videos

If you wish to read the full video transcript click here

Video transcript:

Hello my name’s Alan.

I am a senior technician with Indesit company.  I have over fifteen years experience helping customers with their appliances.  At Indesit Company we design and manufacture our appliances to provide many trouble free years of service to our customers, but there also a few things you can do yourself to help ensure your appliance operates to its full potential or to help resolve any common user issues.

So, to help give you some guidance on issues you can rectify yourself, we have created a collection of videos.  These will cover a range of our kitchen appliances.  We hope you find them useful.  All the advice contained in these videos is also included in your user handbook which can also be downloaded from the user handbook section of our website.  If you are still experiencing difficulties, please contact one our friendly service advisors.  Remember spares can also be obtained from our website as well as care products for a range of kitchen appliances.

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How to recognise a wet wall fridge

If you wish to read the full video transcript click here

Video transcript:

Hello my name’s Alan.
 
I am a senior technician with Indesit company. I have over fifteen years experience helping customers with their refrigeration appliances. At Indesit Company we design and manufacture our appliances to provide many trouble free years of service to our customers, but there also a few things you can do yourself to help ensure your appliance operates to its full potential or to help resolve any common user issues. At Indesit company we use different technologies in our refrigeration models. Some include wet wall technologies with auto-defrost. You can usually identify a wet wall fridge if there are water droplets on the back wall of the fridge. These appliances feature an auto defrost function so this is part of normal operation to see frozen droplets melt and run down the back of the fridge. The best way to check your internal fridge temperature is to use a fridge thermometer. These are available from our spares website. We recommend your fridge runs between four and five degrees. For further information please refer to user handbook. Remember spares are available from our spares website as are care products for a range of kitchen appliances.
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How to cover food in a frost free fridge

If you wish to read the full video transcript click here

Video transcript:

Hello my name’s Alan. I am a senior technician with Indesit company. I have over fifteen years experience helping customers with their refrigeration appliances. At Indesit Company we design and manufacture our appliances to provide many trouble free years of service to our customers, but there also a few things you can do yourself to help ensure your appliance operates to its full potential or to help resolve any common user issues. This film covers how to deal with correct storage of food stuffs in a frost free freezer. Frost Free fridges are a great invention because you don’t have to defrost your fridge. Because of the way they work they will remove moisture from uncovered foods. Firstly this dries the food out but the moisture removed can also collect in the freezer section causing ice to build up and sometimes affecting the performance of the appliance. In some cases this can prevent the fridge from getting cold at all. What to do: If you get into the practice of storing food in air tight plastic containers or wrap with foil or cling film, the problem will be resolved. If you are still experiencing problems please refer to your user handbook which can also be downloaded from the user handbook section on our website. Remember spares can also be website as are care products for a range of kitchen appliances. Recap: Ensure all food items are covered.
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How to unblock your Hotpoint fridge drain hole

If you wish to read the full video transcript click here

Video transcript:

Hello my name’s Alan. I am a senior technician with Indesit company. I have over fifteen years experience helping customers with their refrigeration appliances. At Indesit Company we design and manufacture our appliances to provide many trouble free years of service to our customers, but there also a few things you can do yourself to help ensure your appliance operates to its full potential or to help resolve any common user issues. This film covers how to deal with water in the base of the fridge and in the salad bins. This issue is usually caused by the drain hole being blocked. The drain hole is there to collect moisture from the back wall of the fridge but sometimes this can become blocked. What you will need to rectify the issue: a drain hole cleaner or straw.

  • Step 1: if the salad bin or base of fridge has water in it, mop up the fridge base and empty the salad bins of any water.
  • Step 2: with a straw or drain hole cleaner push down the drain hole to unblock.

If you’re still experiencing problems please refer to your user handbook which can also be downloaded from the user handbook section on the website. Remember spares can also be obtained from our website as well as care products for a range of kitchen appliances. Recap: get rid of any water in the salad bins or the floor of the fridge. Use the drain hole cleaner to unblock the hole.

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How to adjust the feet on your Hotpoint appliance

If you wish to read the full video transcript click here

Video transcript:

Hello my name’s Alan. I am a senior technician with Indesit company. I have over fifteen years experience helping customers with their tumble dryers. At Indesit Company we design and manufacture our appliances to provide many trouble free years of service to our customers, but there also a few things you can do yourself to help ensure your appliance operates to its full potential or to help resolve any common user issues. This film covers how to deal with adjusting your appliance feet. Many feet look and adjust in a similar way. How you will know there’s a problem: it varies from appliance to appliance – A dishwasher door may not open or close correctly, a fridge freezer will be unstable, and an oven may move when the door is opened. In this example for a washing machine you can clearly see your appliance is not level. To gain access to the appliance feet, firstly, remove the plinth. Then adjust the feet until the appliance is steady. You can now clearly see the washing machine is stable. If you’re still experiencing problems, please refer to your user handbook which can also be downloaded from the user handbook section on our website. Remember, spares are also available from our website as our care products for a range of kitchen appliances. Recap: Adjust the feet of your appliance until it is steady.
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