Question 1

There is a fan running and I am not using the ovens

Accepted Answer

Most of our modern Hotpoint appliances are fitted with a cooling fan to prevent the controls getting too hot. The fan can run for up to 30 minutes after the oven has been switched off for safety reasons. During this period the fan may switch off and on, this is perfectly normal.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 2

Poor cooking results?

Accepted Answer

Customers changing from a conventional oven to a modern fan assisted oven may find that they need to reduce cooking temperatures by approximately 25 degrees centigrade and cooking times by approximately 10 minutes every hour.We recommend you centralise your food and always place food upon a shelf, not directly onto the oven base itself, to enable the heat to be circulated around the entire surface of the cooking vessel.This is particularly important in a top oven as the grill elements are used in conjunction with top oven cooking apparatus to deliver heat from above and below the food.Pans with high sides may affect the cooking performance due to airflow.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 3

About us

Accepted Answer

We are the leaders in the home domestic appliance market, and we repair all of our very own brands which include Cannon by Hotpoint, Indesit, Whirlpool, Creda and Ariston. We repair the following types of appliances: ovens (electric and gas), washing machines, fridges, freezers and dishwashers. Booking a repair with us no matter the age of the appliance is not a problem. so regardless of it being in out of guarantee, we can help you!

Question 4

Book a repair

Accepted Answer

To book in a repair, why not visit our online page, where you receive an instant quote with no hidden charges for you oven repair. This can be done in just a few simple steps. Click here for more information.

Question 5

Our Engineers

Accepted Answer

We have a team of just over 1000 trained engineers, all of which are based in the UK (so locally to you) With that in mind, we can give you a extremely reliable and fast oven repair Our engineer&rsquo;s are all given the right tools and products needed to be able to carry out your repair, so this helps in getting your gas or electric oven back to working order in no time at all. Is your oven gas? if so all our engineers are gas safe registered, to give you that extra peace of mind.